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Shippers

Shippers deserve a better way to effectively manage their contracts

Shippers have experienced a ton of pain and unreliability in today’s global shipping market. NYSHEX helps Shippers better manage their ocean freight contracts to optimize contract performance and eliminate manual work.

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THE PROBLEM

Accurately managing contract performance is nearly impossible

Today shippers and carriers use different systems, have different definitions of performance, and contract performance management is done in excel and email with static data. The result is wasted time, excessive freight costs, and lots of stress.

THE SOLUTION

A shared source of truth for contract performance

The NYSHEX for Shippers solution integrates data from carriers, NVOCCs, and shippers to provide a shared source of truth for both contract performance as well as future looking proactive allocation management.

The NYSHEX for Shippers solution begins with either Shipper Allocation Management or via an existing contract with a NYSHEX carrier or NVOCC

Shipper Allocation Management

Connect your demand forecast with your carrier booking data to get a clear allocation utilization outlook across all of your fixed-rate ocean contracts.

Performance Reporting

NYSHEX provides standardized performance reporting for all types of commercial agreements​. Drill down into lane and booking-level detail in order to drive actionable insights. This level of granularity ensures that shippers and carriers know when contracts go off track and need to take action.

Automated Exception Logging

When your contract is off track, our system automatically flags the issue and shows the relevant data.

Exception Reconciliation

Our exception tool helps you understand what went wrong in your contract, the number of containers that didn’t meet the commitment, who’s responsible, and any penalties that may be incurred as a result of non-performance.

Additional Product Offerings

Exception Workflow

Gain full visibility of all the information in one place rather than living in email inboxes and documents.

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Contract Penalty Statement Creation

If your contract includes a security deposit, NYSHEX can act as a neutral party between shipper and carrier to transfer penalties in a seamless manner.

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Security Deposit Management

NYSHEX holds the agreed-upon security deposit in a separate non-operating account.

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Benefits for Shippers who use NYSHEX

Supply Chain Reliability

Ship with confidence knowing that the NYSHEX for Shippers platform will allow you to actively manage and improve your contract fufillment.

Predictable Costs

Avoid having to place multiple bookings with backup carriers at higher freight rates, carry excess inventory, or even worse, lose out on sales.

Improve Efficiencies

Eliminate the need for manual data aggregation across multiple sources and instead leverage direct data feeds into one easy-to-use application.

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Member Testimonials and Use Cases

“NYSHEX is not just protecting our business with steadfast services and costs, it’s allowing our supply chain to thrive in difficult times. We don’t have an origin problem, which is a remarkable thing to say in the current state. The forecasting and rolling volume forecast have been really critical to our success.”

Jenny Bartolf Director of Logistics at BARK

“The efficiency of the NYSHEX platform allows my team to focus on other areas of our work. For shippers who can commit to a consistent volume, I highly recommend it.”

Julius Tan Director of Logistics at CarParts.com

“Thanks to the Performance Monitoring and Exception Management tool, we’ve been able to confidently view our performance with greater clarity, as well as manage any exceptions that do arise with efficiency. Overall, our booking fill rates have significantly increased year over year due to NYSHEX.”

Michael Cohn Vice President, Supply Chain Division at SDI Technologies

“Using NYSHEX has helped us mitigate our risk and many of the problems we experienced on direct contracts such as rolls, delays, or getting a booking when we needed it. It’s given us more confidence in our carriers and allowed us to grow our volumes with them.”

April Zobel Profit Center Manager at The Andersons

“With NYSHEX, it’s coming to an agreement. You’re not going to measure the performance. I’m not going to measure the performance. A third party is going to do that and then you can have that mutual conversation about what the data shows. Using NYSHEX brings honesty to the table and also brings that transparency and knowledge that what you signed for is what you’re going to get, regardless of what happens in the future.”

Jeremy Wells Director of Inbound Transportation at Clarks Associates