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BARK
CMA CGM
Hapag - Lloyd
ONE
HMM
Cosco

Drive efficiency and accuracy in the exception management process

Data Accessible

Understand the root cause of non-performance

Automated exception tracking helps you streamline exception management

Strengthen Relationships

Strengthen Relationships

Leverage data to resolve exceptions in a consistent and transparent way

Save Time

Save Time

Carriers and shippers can monitor and resolve all exceptions in one platform

Resolve exceptions timely and accurately

Automated Exception Logging

When your contract is off track, the NYSHEX platform automatically flags the issue and shows the relevant data.

Exe Flagging

Exception Workflow

Gain full visibility of all the relevant information in one place rather than living in email inboxes and documents. NYSHEX also gives shippers and carriers the tools to communicate directly within the platform allowing the exception to be resolved efficiently.

Exe Workflow

Exception Reconciliation

The NYSHEX exceptions tool helps you understand what went wrong in your contract, the number of containers that didn’t meet the commitment, who’s responsible, and what penalties (if applicable) may take effect.

Reconciliation

Why use NYSHEX

carriers
Optimize Your Network

Optimize Your Network

Improve vessel utilization with fewer no-shows, and better plan service networks based on reliable cargo flows.

Increase Internal Efficiencies

Increase Internal Efficiencies

Reduce time spent by commercial and customer experience teams pulling reports and fact-finding.

Deliver an Improved Experience

Deliver an Improved Experience

Create transparency, foster corrective action, and allow for quick and seamless resolution with customers.

shippers
Supply Chain Reliability

Supply Chain Reliability

Ship with confidence knowing that the NYSHEX for Shippers platform will allow you to actively manage and improve your contract fufillment.

More Predictable Costs

More Predictable Costs

Avoid having to place multiple bookings with backup carriers at higher freight rates, carry excess inventory, or even worse, lose out on sales.

Improve Efficiency

Improve Efficiency

Eliminate the need for manual data aggregation across multiple sources and instead leverage direct data feeds into one easy-to-use application.