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THE PROBLEM

NVOCC’s lack clear visibility into how their shippers’ performance matches up with their carrier allocation

NVOCCs struggle to match data from shipper performance contracts to their buy-side carrier contracts. This lack of data availability may result in NVOCCs underperforming on their contracts or leaving critical allocation unused.

NVOCC
THE SOLUTION

Accurately tie shipper performance to underlying carrier contracts

NYSHEX for NVOCCs provides visibility into how shipper performance matches up against carrier contracts. This allows NVOCCs to optimize their carrier contract portfolio as well as ensure any enforceable contract terms are measured against shipper performance.

Accurately

NYSHEX for NVOCCs solutions can be customized from our full suite of products

Supply & Demand Side Performance Monitoring

Gain visibility into how shipper performance matches up against carrier contracts. This allows NVOCCs to optimize their carrier contract portfolio as well as ensure any enforceable contract terms are measured against shipper performance.

Perf Monitor

NVOCC Back to Back Allocation Management

Improve contract utilization by identifying areas of underutilization, giving your shippers advanced time to fill the gaps in their forecast.

Alloc Mgmt

Exception Management

When your contract is off track, our system automatically flags the issue and shows the relevant data. This ensures the party responsible is notified in time to act or has an opportunity to provide additional information.

Exe Mgmt

Exception Reconciliation

Our exception tool helps you understand what went wrong in your contract, the number of containers that didn’t meet the commitment, who’s responsible, and any penalties that may be incurred as a result of non-performance.

Reconciliation

Additional Product Offerings

Automated Exception Logging

When your contract is off track, our system automatically flags the issue and shows the relevant data

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Prod

Security Deposit Management

NYSHEX holds the agreed-upon security deposit in a separate non-operating account.

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Prod

Contract Penalty Statement Creation

If your contract includes a security deposit, NYSHEX can act as a neutral party between shipper and carrier to transfer penalties in a seamless manner.

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Prod

Benefits for NVOCCs

Lock in margins

Lock in margins

Accurately monitor performance against both buy side and sell side commercial terms for enforceable contracts.

Optimize contract performance

Optimize contract performance

Understand if your contracts are off track and which shippers are underperforming – all in one integrated platform.

Monitor performance of any

Monitor performance of any commercial agreement

Track contract performance against any commercial terms you agree to with your shippers.

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Member Testimonials and Use Cases

Ben Kauffman

SVP of Transpacific Ocean at DSV Global

“I think it’s also about having the data, sharing the data of their actual performance with our clients or with carriers instead of talking in generalities. It’s so important. Sometimes we don’t have exact data or the customers don’t have the exact data and NYSHEX provides that to us which is very important.”

A mid-size NVO was previously using excel and email to manage their performance. Now, they have a system of record that tells them how their shippers are performing against their carrier contracts and provides a better line of sight to shortfalls.

A top-20 Australian forwarder is able to perform at a higher fulfillment rate since they can now see how they are performing on specific ship systems and/or specific lanes. They can proactively react to filling in available space which allows them to maximize their revenue opportunities.

A top five global forwarder is utilizing NYSHEX to receive branch-level insights into how their customers are performing. They are saving time by not manually creating reports, avoiding penalties on their carrier contracts, and providing shipper-level visibility on performance.