A trusted system to manage contract performance and exceptions
NYSHEX harmonizes contract and performance data into one shared system of record, enabling carriers and shippers to keep track of commercial terms and performance.
Delivering accurate performance reporting is complex
Carriers and shippers often review performance with their own data sets which often do not align. This leads to misalignment in relation to fulfillment, disputes, and assignment of fault which causes unnecessary tension in the relationship.
Accurately track performance in a real-time shared system of record
NYSHEX for Carriers helps improve contract performance by:
1. Digitizing the commercial terms in your contract.
2. Cross-referencing all data points within your contract to see who delivered on their agreements and who did not.
3. Creating exceptions when something is off track and ensuring that the party responsible gets notified to course correct or provide additional information.
NYSHEX for Carriers solutions can be customized from our full suite of products
Configurable Rules Engine
Automated Exception Logging
Additional Product Offerings
Digital Contract Builder
Starting the process digitally allows for a seamless flow of data into the Configurable Rules Engine
NYSHEX’s forecast management tool improves collaboration and planning between shippers and carriers
Contract Penalty Statement Creation
If your contract includes a security deposit, NYSHEX can act as a neutral party between shipper and carrier to transfer penalties in a seamless manner.
Benefits for Carriers
Member Testimonials and Use Cases
“Hapag-Lloyd’s Quality Freight Product (QFP) is a guaranteed fulfillment contract specifically tailored to our customer’s needs, and we will now be able to enhance the customer experience thanks to this partnership with NYSHEX. The solution provided by NYSHEX combines technology, data, and analytics in a way that will help us and our customers to better monitor contract performance and to resolve any issues that may arise. We are excited about this partnership.”Henrik Schilling Managing Director, Global Commercial Development
“The infrastructure and neutral expertise NYSHEX provides enables us to provide a more predictable experience to our North American export customers. In a world of uncertainty, mutually aligned deliverable metrics matched with prowess to determine fulfillment have never been more relevant.”Joseph Dokus Head of Market Transpacific Westbound at Maersk
A top three carrier is using NYSHEX to make their transactional export shipments more steady and reliable. The NYSHEX technology is helping them increase reliability and reduce the manual workload of their front-line workers.
A top five carrier is using NYSHEX to increase contract fulfillment and monitor exceptions on their two-way committed long-term contracts across different trades.