NYSHEX Now Supports Service Contracts

Today is an exciting day!

We’ve been working on an enhancement for quite some time that has the potential to boost ocean reliability for everyone. I’m excited to share that NYSHEX can now support your service contracts!

We still offer the weekly and monthly forward contracts you know and love, but now you can use NYSHEX for all your ocean contracting needs. This means you can use your contract boiler plate, maintain the credit and other customized terms you have agreed upon with your carrier, plus gain all the benefits of NYSHEX:

  1. Supply Chain Reliability: Our technology monitors all your contracts, checking that your cargo moves according to the contractual commitments.
  2. Exception Resolution: We flag exceptions and efficiently manage any disputes. We guarantee the fair and impartial resolution of all exceptions.
  3. Controlled Freight Spend: With better service from your primary carriers, save the cost and complexity from switching your freight to contingency carriers.

Innovation is important and, based on your feedback, we have added some great new features to help you enhance your carrier relationships. Now you can lock in specific allocation on key lanes, map out your MQC including your seasonality, access near real-time contract performance dashboards, drill down to booking and container milestone details, and enable NYSHEX to systematically process exceptions as they arise.

Visit our new product page to learn more or request your demo now and we’ll show you how it works.

We are excited to partner with you on this journey toward perfect reliability for ocean shipping!


Gordon Downes
Chief Executive Officer
+1 646-480-1663