56%
of disruptions happen upstream.
case study
Cut costs and save time by proactively managing disruptions.
Discover how Totes Isotoner, a renowned rainwear and accessories company, partnered with NYSHEX to revolutionize their ocean freight operations.
The Problem
Navigating disruptions in ocean freight: inaction comes at a cost.
Managing disruptions in ocean freight can be costly and time-consuming. Without the right tools, companies often resort to expensive, last-minute solutions and manual reporting.
65%
of bookings fail to arrive on time and in full.
The Solution
Proactive Performance Management.
NYSHEX’s Proactive Performance Management software empowers Totes Isotoner to:
- Cut contingency costs by identifying cost-saving alternatives early.
- Save time with automated insights and streamlined workflows.
- Increase visibility into potential disruptions across their supply chain.
Real-Time Insights
Gain near real-time updates on ocean freight operations to stay ahead of disruptions.
Automated Alerts
Receive consolidated daily emails with updates on upstream and downstream risks.
Data-Driven Decisions
Access actionable insights and reports to make informed, strategic choices.
How Totes Isotoner achieved success with NYSHEX.
Received Early Alerts
NYSHEX proactively detects potential risks—like missing a port cut or carrier delays—and notifies the team through automated alerts.
“We’re seeing positive gains from getting information faster and clearer regarding the booking process.”
-James Thatcher, Import Export Manager at Totes Isotoner
Addressed Disruptions Proactively
The team uses a centralized dashboard to view original plans alongside current risks, enabling them to assess situations quickly and effectively.
By identifying cost-effective alternatives early, they prevent disruptions from escalating into costly, last-minute fixes.
Collaborated and Tracked Progress
Tasks are assigned, priorities are set, and team members collaborate seamlessly within the platform. Shipments are monitored in real time, with status updates keeping everyone informed as issues are resolved.
When needed, disruption data can be shared with partners effortlessly, saving time and eliminating errors.
Fast implementation with immediate results.
Totes Isotoner was fully operational with NYSHEX in less than 1 month, integrating seamlessly into daily workflows.
Early outcomes:
- Enhanced flexibility in decision-making.
- Reliable cargo movement despite carrier or origin problems.
- Reduced manual errors with streamlined processes.
This is making our decisions as to how to deal with cargo much more flexible and reliable at the same time. The utilization of the NYSHEX platform helps keep our cargo moving while at the same time ensuring that any disruptions that do occur can be isolated and minimized due to carrier or origin problems.
- James Thatcher
- Import Export Manager
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Why Totes Isotoner chose NYSHEX.
Unlike other software, NYSHEX integrates directly with data from 9 leading ocean carriers, providing unparalleled accuracy and visibility.
What sets NYSHEX apart:
- Proactive management from the moment bookings are confirmed.
- Automated processes that reduce errors and delays.
- Advanced analytics for informed, strategic planning.
Take control of your freight operations.
Totes Isotoner’s success shows how companies can reduce costs, manage risks, and improve efficiency with the right tools.
