If your cargo doesn’t move according to contract, NYSHEX will guarantee that any financial penalties or MQC reductions outlined in the agreement are enforced in conjunction with the NYSHEX Member Handbook.
Clarity of Terms
Visibility of Performance
Resolution of Exceptions
Clarity of Terms
Align your carriers’ expectations with your expectations
The service contracts many shippers use today originated in the liner conference era. Many of the key terms are unclear with no accountability for not delivering on commitments.
Clarify when and where you need space and equipment,
“I would recommend that any shipper seeking true visibility should take a long look at how NYSHEX could work for them. It is an excellent tool to ensure cargo moves as planned.”
Michael Bauer
International Transportation and Customs Manager
The Outcome
The outcome is aligned expectations between shipper and carrier, performance improvements based on shared data, and peace of mind in the dispute process.