Build Trust

Our mission is to make shipping more reliable, and the way we achieve this is by helping carriers and shippers to trust one another. Carriers and shippers also must trust us fully, and so we will not do anything that might undermine the trust of our members, colleagues and stakeholders.

Furthermore, trust is built by consistently doing what we say we’re going to do, and failing to do so destroys trust. This also undermines our ability to depend on one another, which prohibits collaboration.

Collaborate and Grow

At NYSHEX we are fundamentally changing the way contracting works in an age-old industry. The only way we will succeed in our mission at NYSHEX is if we collaborate, both internally and externally. By being collaborative we work together to understand one another’s perspectives, and we strive to find win-win outcomes wherever possible.

Debate, Decide, Unite

Especially when making difficult decisions, healthy debates based on data and logic are to be encouraged. If any one of us has a different point of view, we owe it to our colleagues and our stakeholders to share that point of view. At NYSHEX, we debate, decide and unite.

Challenge Respectfully

We are all people, we all have feelings, and none of us are perfect. Sometimes we can see that a colleague needs to do better at something. As members of the same team, we all have an obligation to challenge each other to do the best we can. Yet, every challenge must be made respectfully in the spirit of helping one another to develop and grow.