How do we expect carriers to innovate following the disruptions of the last few years?
With service and reliability taking a major hit during the pandemic, carriers are now center-stage with an opportunity to prove themselves as both business partners and technology providers.
Last week Don Davis sat down with Pete Mento, former Global Head of Procurement & Products at Wayfair, to discuss the role carriers could play in the next decade and why their relationships with shippers are changing.
But what should their focus be and why?
In this week’s episode, you’ll get to hear about:
✔️ Opportunities for standardization and innovation
✔️ Market reactions to the global recession
✔️ The biggest objectives of shippers today
✔️ How carriers should look at differentiation
And plenty more 🔥 advice!